Booking Conditions

After selecting a trip from our offer, please fill in and mail the Booking Form to TRAVELSLOVAKIA.SK Ltd.. The form is registered and based upon the request we will send you confirmation of availability of the trip. We will send you alternative suggestions if requested tour is not available.

If you cannot find suitable tour, please send us e-mail with your preferences and we will customize the tour offer for you.

To book the tour it is required to make deposit payment of 30% of the trip price to the account of our company within 10 days. In the event of late termination of the contract, this amount shall serve the purpose of paying the cancellation fee. Balance payment is to be made no later than 30 days prior to tour start.

To book spa stay or skiing holidays deposit for booking is 50% of the total price. Balance payment is to be made no later than 40 days prior to stay start. Cancellation policy is individual for each hotel and stated in each web link sent to the client.

To book day-tours it is available to make payment in cash upon meeting with our guide. This condition has to be confirmed in advance by our company.

You can choose method of payment:

Transferring directly to our account:

Bank transfer: Once the tour is confirmed you will receive an invoice with all necessary information and our bank details.

Transferring money to our bank account is free of charge. Please use OUR instruction for the transfer charges so we receive full payment.

Payment by a credit/debit card of the CardPay service:

The Client may decide to pay for the tour or accommodation by a credit/debit card. The payment by card shall be settled with the Client in EURO (EUR). TRAVELSLOVAKIA.SK Ltd. shall bear no responsibility for the differences in the rate of exchange, for the fees related to the transaction, or for the eventual losses related to the card use.

All credit card payments will be made using Card Pay service (virtual POS terminal of Tatra Bank). A credit card from any bank or credit issuing institution in the world can be used. After clicking on the "pay with CardPay" button you will be transferred to the secure POS site of Tatra Bank. On this page you will enter the required credit card information (card no., CV code and expiration date) as well as confirming the amount you have purchased in EURO (EUR). You will then receive notification that your transaction has been processed.

Payments can be made with the following credit cards:

VISA- VISA

EC/MC- EUROCARD/MASTERCARD

VISA ELECTRON- VISA ELECTRON

Diners Club International┬«**- Diners Club International®**

Transaction fee for VISA, EUROCARD/MASTERCARD, VISA ELECTRON is 3% of the booking amount.
Transaction fee for Diners Club International®** is 3.5% of the booking amount.

Under the Data Protection Act TRAVELSLOVAKIA.SK Ltd. has a legal duty to protect any information we collect from you. TRAVELSLOVAKIA.SK Ltd. safeguards your data and keeps security standards to prevent any unauthorised access to it. TRAVELSLOVAKIA.SK Ltd. will not pass your details onto any third party.

The participants may consult the program and details of the trip with TRAVELSLOVAKIA.SK Ltd. before its start.

Please read the Booking Terms and General Conditions of the Contract for the Tour Participation carefully.