Tatra National Park Grand Tour - Self-guided

Hi Barbora

Thank you for the opportunity to comment on the High Tatras Grand Tour.

Although we had problems with the Gopass card on the day we visited Lomnica Peak, you did resolve the issue for us with enough time for us to get our booking to the Peak, so, although it was a worrying time, you sorted it for us, so thank you! The Peak was amazing, a good addition to the holiday!

Overall we thought the tour was very good, the 2 Grand Hotels were both amazing - great locations, staff, food and rooms and the Welcome Spa was very welcome after a day's walking!

The walks you suggested in the itinerary were nicely varied, with different degrees of difficulty and different views every day. We did make some changes to the walks suggested, to make them circular, longer or shorter.

The brief from the guide was short but useful. However he could have suggested we start the walks early to avoid the crowds, we learnt on day one.

The only real issue we had was the taxi transfer from Krakow airport. The driver was waiting for us with a sign with my name, which was very good, however we considered his driving to be dangerous, he drove far too fast and too close to the vehicles in front, and was texting on his phone while he drove. A few times over the week I wanted to phone you to ask for another driver for our return trip to Krakow, but my husband told me it was rude! However, the driver for the return trip was excellent, apart from being late as he went to the hotel in Stary Smokovec to pick us up.

So overall my only suggestions for the week would be to not use the first driver, to make sure the drivers know which hotel to collect us from and to make sure the Gopass tickets are valid for the Lomnica Peak.

Many thanks